Cake Creamery Terms and Conditions

Terms & Conditions

  1. Courses will run, subject to minimum number of bookings.  
  2. If Cake Creamery have to cancel the course due to unforeseen circumstances, you will be contacted before the course start date and offered a full refund or a transfer onto another course.
  3. If purchasing a gift voucher, full payment is required before a gift voucher can be issued. Vouchers are valid for 1 year  from the date of issue and are non refundable.
  4. All lessons are taught in small groups to ensure a more personal learning experience.  If you are under the age of 16, please contact Cake Creamery before booking onto a class.
  5. You attend our classes at your own risk, we will not be liable for any injuries, illness or accidents that occur during your class.
  6. Food prepared at Cake Creamery may contain Allergens including - Cereals containing gluten, Eggs, Nuts, Milk, Sulphates, Lupin, and classes are run in a commercial kitchen so please consider this if attending one of our classes.
  7. If a class is cancelled due to adverse weather conditions, we will reschedule the class. If you cannot attend this date a gift voucher will be issued.
  8. Full payment for classes is required upon booking.  Unfortunately if you cancel within 14 days of the class date we are unable to offer a refund as other customers may have been turned away  from the class and class materials will have been purchased.  If you cancel within a month but no more than 2 weeks of the date of the class a £20 cancellation fee will be charged.
  9. For some classes you can pay in two instalments. A 50% deposit can be paid to secure your space with the remaining 50% is due 2 weeks before the class date.  The initial 50% is non refundable or transferable under any circumstances as other customers may have been turned away  from the class and class materials will have been purchased for your place. The reminder must be paid prior to the class date.

Privacy notice/policy

We care about your private information and at Cake Creamery and we take your privacy seriously.

Our privacy policy covers identifiable personal information that we gather when we take a booking from you or you visit my website

The information we collect may include name, address, telephone number email address and home address.

We do not share or sell your information to any 3rd party and only those involved in the processing of your booking will need access to the information.

The information you provide when you make a booking is not kept any longer than is necessary and destroyed in a responsible manner.

Privacy policy has been updated in line with the new GDPR legislation which comes into force on 25th May 2018.